Privacy Policy
Data Collection and Processing Methods
When you interact with 1win Aviator website and services the company collects and processes user data. This is for personal identification purposes which is necessary for security measures. Collected personal data can be divided into categories by collection method:
Self-provided Information: This includes data that users submit themselves through forms and questionnaires. This usually includes basic identification details such as name, address and birth date. The company may also get contact information for player communication through this method.
Automated Collection: This method allows the company to know player preferences by determining their location, device type, browser specifications, language settings and other technical attributes.
Supplementary Methods: This includes information from third-party sources such as service providers or payment processors. This data is necessary for the personalization of services and products.
Legal Bases of the Policy
1win applies this privacy policy for legal purposes only. The main grounds for data collection and processing are:
Performance of the contract between the player and the bookmaker. Each client enters into a service agreement with the company, which includes monetary transactions.
Compliance with legal requirements as a licensed and regulated gambling operator. This includes anti-money laundering and terrorism financing and other criminal activities.
Pursuit of the company’s legitimate interests which are related to players’ personal data. This data helps to improve operations, understand player preferences and optimize services.
Data Use
According to the above grounds the bookmaker uses users’ personal data for:
Verifying client eligibility including age verification (18+ only) and residency in allowed jurisdictions.
Compliance with legal requirements such as providing player data to law enforcement agencies or investigators.
Customer support by resolving technical issues, payment issues and other service related matters.
Testing and implementing new technologies by studying customer behavior and preferences.
Creating a safe environment for all users and preventing fraud, money laundering and other illegal activities.
Monitoring player activity for responsible gaming.
Data Sharing
Under this agreement 1win may or will transfer personal data about customers. Such disclosure are limited to:
1win group of companies. Service and product providers that the company works with. Law enforcement and other government agencies. Bookmaker partners that acquire users. Other parties with explicit client consent.
Secure Environment
While data collection and processing is the main part of this policy data security is equally important. The following measures are in place:
Encryption of all customer data during storage, transmission and replication. Restricted access to personal user data, only to 1win employees. Use of robust network security tools. Physical controls at data centers including security personnel, surveillance systems and visitor log monitoring.
Support
Customers can contact support at any time regarding privacy policy. This includes questions about personal data and complaints about policy application.
Please send requests to [email protected]. We will review and get back to you within a reasonable time. Note that ID verification may be required for some requests.
