Customer Service
While playing 1win India Aviator, you may have questions, issues or want to give feedback or complaint. The company’s customer support team is available 24/7, 7 days a week to address your needs. Rest assured that all support agents are qualified and experienced to resolve your issues quickly.
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Communication methods
Bookmaker has multiple communication channels, so you can choose the one that suits you best.
This channel is used for complex issues that require written explanation. Response time may take up to 12 hours. Please follow these guidelines:
- Email must be sent from the email address used during account registration.
- Contact email is [email protected].
- To get detailed answer describe the situation in detail and if possible attach screenshots or evidence.
Phone line
For instant support you can call +7 (495) 088-88-99. This channel is available 24/7. Please note that call rates will be according to your local tariffs.
Live chat
You can find live chat support on the official website or 1Win mobile app. It’s in the bottom right corner of the page represented by a speech bubble icon. This is the fastest way to get support as support agent can resolve any issue in 5 minutes.